Privacy Policy

Classics R Us, also referred to as CRU, respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you use our website, submit an enquiry, create an account or use our vehicle sourcing and sales services.

1. Information We Collect

We may collect information you provide to us, including your name, email address, phone number, WhatsApp number, nationality, country of residence, vehicle preferences, enquiry details and any identification or transaction-related documents required for customer verification, purchase processing, import, customs, delivery or legal compliance. We may also collect basic website usage information such as IP address, device details, browser type, pages viewed, cookies and analytics data.

2. How We Use Your Information

We use your information to respond to enquiries, manage customer accounts, process vehicle requests, support sales transactions, coordinate inspections, shipping, customs clearance and delivery, verify identity where required, provide order or vehicle updates, comply with legal and regulatory obligations, improve our website and protect CRU from fraud, misuse or unlawful activity. We do not sell your personal information.

3. Sharing of Information

We may share your information where reasonably necessary with vehicle sellers, sourcing partners, inspection providers, logistics companies, shipping providers, customs agents, payment processors, technology service providers, professional advisers and government or regulatory authorities where required by law. We only share information where there is a legitimate business, legal, regulatory or transaction-related reason.

4. Cookies

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour and remember user preferences. You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Retention

We retain personal information for as long as necessary to provide our services, manage customer relationships, support transactions, comply with legal obligations and maintain appropriate business records. Unless a longer period is required by law or for legitimate business, legal, tax, customs, accounting or dispute-related purposes, customer account and transaction-related data may be retained for up to 24 months after closure of the last sales order or customer transaction.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no online system, email communication or digital storage method is completely secure. You are responsible for keeping your account credentials confidential.

7. International Processing

Because CRU may work with sellers, inspection providers, logistics providers and technology partners outside the UAE, your information may be processed or transferred outside the UAE where necessary to provide our services.

8. Your Rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion of information where legally permissible, or restriction of certain processing activities. To make a privacy request, please contact us at: Info@classicsrus.ae We may need to verify your identity before processing your request.

9. Marketing Communications

We may send you updates about CRU, vehicle listings, sourcing opportunities or related services where permitted by law. You may opt out of marketing communications at any time.

Transaction-related communications, such as enquiry responses, payment updates, delivery updates and legal notices, are not marketing communications.

10. Third-Party Links

Our website may contain links to third-party websites, social media pages, inspection providers, payment services or logistics partners. CRU is not responsible for the privacy practices or content of third-party websites or services.

11. Updates to This Policy

CRU may update this Privacy Policy from time to time. The updated version will be posted on the website and will apply from the date of publication unless stated otherwise.